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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / closing after 12 am yi...
Microsoft Dynamics AX (Archived)

closing after 12 am yield '0' count in statement

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Posted on by Arshad Ahmad 100

Dear All,

I am facing an issue as our stores closes at 11:30pm, while in process of closing the store sometimes declaration of cashier happens after 12:00 am.

Those cashiers which are declared after 12:00am yields '0' counted amount in the statement but we have already set end of day from 1:01am to 1:00am.

Can anyone please tell what can be the possible issue?

Regards

Arshad

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I have the same question (0)
  • Suggested answer
    Daniel Zook Profile Picture
    Daniel Zook 847 on at

    Have you confirmed that the "end date" in the Transaction Interval section of the statement posting form shows the next day's date?

    (I'd upload a picture, but the uploader is not working.)

  • Arshad Ahmad Profile Picture
    Arshad Ahmad 100 on at


    Dear Zook ,

    Yes i have checked the interval in the transaction, it starts from 1:01 AM today and ends 1:00 AM tomorrow.

    time-interval.png

    please check the image.

    Regards,

    Arshad

  • Daniel Zook Profile Picture
    Daniel Zook 847 on at

    Are you trying to collect transactions for yesterday's sales, or today's sales?  If yesterday's sales, then shouldn't the start date be yesterday and end date today?

    Other than that, I'm at a loss.  Have you contacted your AX partner?

    djz

  • Arshad Ahmad Profile Picture
    Arshad Ahmad 100 on at

    Yes it is yesterday sales which continues after 12 AM today.

    I have already contacted AX partner, they are also clueless but looking for the solution.

    I will dig more, once I come up with something will update here.

    Anyways, Thanks for the efforts!

    Regards

    Arshad

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