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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Rich Text for Description Box Showing as HTML code in views

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Posted on by 14

We recently changed our task description box to be Rich Text, which is great! However, all the views we have created with the description as a column are now showing up with the HTML code. Once you go into the task, it looks fine. Is there any way to make it so the views show the plain text?

pastedimage1637284359997v1.png

I've played around with the custom controls on the column within the view, I've messed with the properties within the dashboard and I can't quite figure it out. I made the custom control as a Power App Grid, but it only fixes the problem when the view is expanded by selecting "see all records" on the dashboard. I think I'm on the right track, but I might not be. 

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I have the same question (0)
  • Felipe Silva Profile Picture
    42 on at
    Rich Text for Description Box Showing as HTML code in views
    In case anyone still faces this issue.
  • D326 Profile Picture
    14 on at
    RE: Rich Text for Description Box Showing as HTML code in views

    We changed it back to the default and now the tasks that generated while the Rich Text was has the HTML formatting. Do you know of any solution to fix this?

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Rich Text for Description Box Showing as HTML code in views

    Hi D326,

    This is a known issue, please refer to the doc:

    Use the rich text editor control in Power Apps - Power Apps | Microsoft Docs

    We have nothing to do until Microsoft fixes it.

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