Power BI Report not working on Dynamics 365 for Mobile

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Posted on by Power Platform Comm...

Hi. So I integrated a custom Power BI Report with a model-driven app (Dynamics 365), and on desktop, it works fine. Other users can also view the report if I give them access through the workspace the report is located in. But in the mobile version, it doesn't work; it says authentication wasn't successful and you need to sign in. When I click Sign In, nothing happens and the same message persists. I have my workspace open in the Power BI mobile application.

What could be the problem? Is it on the Dynamics 365 mobile side?

Thank you.

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Power Platform Comm... 4 on at

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RE: Power BI Report not working on Dynamics 365 for Mobile

How would I exactly check? I checked the XML form of my dashboard (through XRM) and nothing suggests I am using IFRAMEs. Not very familiar of the concept, unfortunately.

I basically created a Power BI report, published it to my workspace, then created a Power BI embedded report and just displayed the report on my sitemap of my model-driven app. I tried going to web resources of my solution but couldn't find my Power BI report there. I guess I am using IFRAMEs?
Power Platform Comm... 4 on at

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RE: Power BI Report not working on Dynamics 365 for Mobile

Hi @NaCarns,

Does your PowerBI report contain any IFRAMES? If so, it's currently not supported on mobile.

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/use-iframe-and-web-resource-controls-on-a-form?view=op-9-1

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