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Any special license needed to deploy Dynamics 365 templates Customer Self Serve portal

Posted on by
Hi, 
 
May i know whether we need any special license to deploy Dynamics 365 Customer Self Serve portal/templates?
 
Fyi, we already setup the D365 CRM for our customer support purpose. 
 
Thanks
Matt
 
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Any special license needed to deploy Dynamics 365 templates Customer Self Serve portal
    Hi,
     
     
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Any special license needed to deploy Dynamics 365 templates Customer Self Serve portal
    Hi,
     
    According to the licensing guide.
     
    If you have the Enterprise edition of Dynamics 365 Customer Service, you can use Power Pages (including the Customer Self Serve portal template).
    However, if you only have the Professional edition of Dynamics 365 Customer Service, you cannot use Power Pages.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
     
     
     

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