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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Get user live location...
Customer experience | Sales, Customer Insights,...
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Get user live location in dynamics 365 app

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Posted on by Balasaheb 680

Hi,

We have requirement to track user live location and store it in entity so that we can use for further process.

 We have create HTML webresource to track user location and we able to track it but issue here is that when Dynamics 365 app close or we switch to other app then it stop tracking user location.

 We want to track user location even though Dynamic 365 mobile app is minimized or not in focused.

 In Summary we want to track user location in background in dynamics 365 app. Is there way in dynamics 365 app do achieve this.

 Thanks!

 Balasaheb

  • Balasaheb Profile Picture
    Balasaheb 680 on at
    RE: Get user live location in dynamics 365 app

    Hi Adrian,

    Thanks for your reply.

    I tried the code provide in above link but the problem is that when a mobile device goes into screen lock mode or goes to sleep, code will not run the code or not record the locations.

    Is there way to record location even though mobile device goes into screen lock mode or goes to sleep

    Thanks!

    Balasaheb

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 21,009 Super User 2024 Season 2 on at
    RE: Get user live location in dynamics 365 app

    Hi Balasaheb,

    It is possible to track user location in the background but results will vary depending on the phone used.

    You may find these links helpful.

    1. How to track user location in Dynamics 365 for phone App
    2. How to track user location in Dynamics 365 for phone App – Part 2 | Track user on Google Map in CRM
    3. TrackUserLocationinDynamics365AppForPhone

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