web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Case resolution chart
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Case resolution chart

(0) ShareShare
ReportReport
Posted on by CalebG 54
I added a field to the case resolution table that allows us to store an amount spent on resolving a case. Is there a way to create a chart from this that I can use in a dashboard? When I go to list all the entities there isn't even a section for charts.
I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner，
    Currently, we can't create charts and dashboards for case resolution table:
    As the following screenshot shows, there is no chart component under this entity and no create button on the dashboard:
    Maybe you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
    Ideas (dynamics.com)
    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 85

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 78 Super User 2026 Season 1

#3
Subra Profile Picture

Subra 49

Last 30 days Overall leaderboard

Featured topics

Welcome to the Microsoft Dynamics 365 forum!
Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans