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Finance | Project Operations, Human Resources, ...
Suggested Answer

AX 2012 Stopped (error): Failed to find work item

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Posted on by 70

Guys i m facing one issue. i don't know .All workflow stop on daily basis & error is that "Stopped (error): Failed to find work item"

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  • Ahsan Akhtar Profile Picture
    70 on at

    Failed-to-find-work-item.png

  • Suggested answer
    Jay Barot Profile Picture
    1,502 on at

    Hi Ahsan,

    Is this issue is coming after any customization or any system update?  can you please tell us from when this error is coming.?  

    Delete the workflow batch jobs and create again & try.

    Also check the batch groups under system administrator. whether your AOS servers are mapped in workflow batch group or not.  

  • Suggested answer
    SouravDam Profile Picture
    11,730 on at

    Hello Ahsan Akhtar,

    Appreciate if you kindly share some more information on this as requested by Jay Barot.

    Also would like to know if this is the first time you are getting this issue all of a sudden and everything was working fine before?

    There could be multi reasons. However; looking at the issue you mentioned, sounds like you are getting this after version upgrade!

    Please check in workflow configuration and click on Error pane. You will find the error message which could help you to figure out the root cause and then apply the solution accordingly.

    46334.JPG

    Keep us posted please once solved.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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