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Update orders from Shopify to Business Central

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Posted on 30 Jun 2023 14:45:21 by JMartin

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Hi mates :)

I have many doubts about the Shopify-Business Central connector, but my main question is as follows: if I place an order in Shopify, it synchronizes with Business Central and creates a sales order perfectly,but if I change a product, a price, or an address in Shopify, for example, it doesn't update in Business Central. Any idea why this happens? How can I solve it?

Thank you!

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Dynamics 365 Business Central

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ManishS 80 on 01 Jul 2023 at 08:57:04

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Update orders from Shopify to Business Central

How can you change any data on an shopify when order is placed & paid, this seems wrong.

Any specific business rule to change that, my suggestion would be to cancel that order in shopify and create new one.
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NAV_with_Narang 2,240 Moderator on 30 Jun 2023 at 16:21:45

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Update orders from Shopify to Business Central

Hi J Martin - It is a known error that any orders already synced with BC, if updated on Shopify the changes will not be brought to BC. I don't think so there is any OOTB solution