web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / alternative item for p...
Microsoft Dynamics AX (Archived)

alternative item for phased out products

(0) ShareShare
ReportReport
Posted on by Christofer

Hello

 

I am using a dummy article called “end of life” as an alternative item for products that will be phased out when we are out of stock. This is mainly so that sales person receives a message that the product no longer will be re-purchased or produced  when she or he is trying to place an sales order .

 

I do have ran into the problem that this is also effecting our direct shipments sales order that might  continue to sell the item after the phase out. Is there a way to setup the item so its just use alternative items when an sales order is placed to the main warehouse ?

 

I am using AX 2012 R2 

 

Br Chris 

*This post is locked for comments

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... on at
    RE: alternative item for phased out products

    Hi Chris,

    You can setup an Alternative product on the Released product details. You can then also set the field 'When to use'  to the value Always. This is then valid for all sales orders.

  • Christofer Profile Picture
    Christofer on at
    RE: alternative item for phased out products

    Hi Andre and thank you for your answer.  

    I have already setup the alternative product on the released product details , But I just want that to effect sales orders where the items is sent from the warehouse and not direct delivery sales orders where items is sent directly from the supplier to the customer.  Is that possible ?

  • Guy Terry Profile Picture
    Guy Terry on at
    RE: alternative item for phased out products

    No, it does not sound like that is possible with the Alternative item funcitonality. You have the option 'Nothing in stock', but that causes AX to suggest the Alternative item when you have no stock, which I guess is pretty likely if you are direct shipping the items.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... on at
    RE: alternative item for phased out products

    Hi Christofer,

    Like Guy mentioned, your scenario is not supported. You can consider a customization for this.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans