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Small and medium business | Business Central, N...
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Closing out a Partially Used Credit

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Posted on by 66
We have a credit for a vendor that we've only partially used and now no longer do business with.  So we won't be receiving any more invoices we can apply to it.  Is there another way besides creating a "fake" invoice/voucher in Business Central to clear it out?
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  • Suggested answer
    YUN ZHU Profile Picture
    90,548 Super User 2025 Season 2 on at
    Closing out a Partially Used Credit
    Hi, hope the following can give you some hints.
     
    Thanks.
    ZHU
  • nwhitmyer Profile Picture
    66 on at
    Closing out a Partially Used Credit
    We are attempting to use the Write-Off to a G/L Account (Bad Debt/Miscellaneous Income) option.  We are getting an error when we try to post about the amount being positive in order to post.  We're not sure if our system likes one line being vendor and one line being G/L account.  Do you know what we should do in order to fix that?
  • Verified answer
    Sohail Ahmed Profile Picture
    11,001 Super User 2025 Season 2 on at
    Closing out a Partially Used Credit

    Hope this might be helpful:

    To clear out a partially used vendor credit in Business Central without creating a "fake" invoice, you have a few standard options, depending on how you want to account for the remaining balance:

    Vendor Refund (Recommended):

     
    • If the vendor is actually sending you the remaining money, this is the most accurate method.
    • Create a Payment Journal line.
    • Enter the vendor number.
    • In the "Document Type" field, select "Payment."
    • In the "Applies-to Doc. Type" and "Applies-to Doc. No." fields, apply this payment to the original credit memo.
    • Enter the remaining balance of the credit as a negative amount in the "Amount" field (representing money received from the vendor).
    • Specify the relevant Bank Account where the refund is received.
    • Post the journal. This will clear the credit memo and increase your bank balance.
     
    Write-Off to a G/L Account (Bad Debt/Miscellaneous Income):
     
    • If you're not receiving money back and simply need to close out the credit (e.g., it's a small, uncollectible balance), you can write it off to a specific G/L account.
    • Create a General Journal line.
    • Line 1:
    • "Account Type": Vendor
    • "Account No.": The Vendor No.
    • "Document Type": Payment (or "Journal" if preferred for write-off)
    • "Amount": The remaining credit amount (as a negative value, to reduce the vendor's credit balance).
    • "Applies-to Doc. Type" and "Applies-to Doc. No.": Apply this to the original credit memo.
    • Line 2:
      • "Account Type": G/L Account
      • "Account No.": A suitable G/L account for writing off vendor credits (e.g., "Miscellaneous Income," "Other Revenue," or a specific "Vendor Write-Off" expense account, depending on your accounting policy).
      • "Amount": The same remaining credit amount (as a positive value, to offset Line 1).
    • Post the journal. This closes the credit memo and impacts the specified income/expense account.
     
     

    Do NOT create a "fake" invoice. These two methods are standard and maintain a clear audit trail of why the credit was cleared.

    ✅ Mark this answer as verified if it helps you.

  • Suggested answer
    Mansi Soni Profile Picture
    8,685 Super User 2025 Season 2 on at
    Closing out a Partially Used Credit
    Hello,

    As per my opinion in Business Central, instead of creating a fake invoice, you can clear the remaining vendor credit by posting a vendor refund via a Payment Journal. Simply create a line with the vendor as the account, apply it to the unallocated credit memo using Apply Entries, and post it. 

    Hope this answer will help you to resolve your query!

    Regards,
    Mansi Soni
  • Jonas "Jones" Melgaard Profile Picture
    4,860 Super User 2025 Season 2 on at
    Closing out a Partially Used Credit
    Moved to the SMC forum from the General forum

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