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We had a name spelled wrong on a W-2. How can we correct the name? I've search the KB and haven't been able to find anything.
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Hi,
The recommended solution for the issue you are seeing is as follows:
Once you have a valid backup of your company database you will need to:
1. Delete the Year-End Wage File.
a. Go to GP > Tools > Payroll > Remove Year-End Information.
b. Select the appropriate year, for example ‘2015’ from the dropdown in the ‘Year’ field.
c. Click the ‘Insert >>’ button to move the year over to the ‘Restrictions’ window.
d. Click the ‘Process’ button in the upper-left corner.
2. Recreate the Year-End Wage File
a. Go to Routines pane > Payroll > Year End Closing.
b. Enter the appropriate year for example ‘2015’ in the window next to, ‘Create Year-End Wage File for Year.
c. Click the ‘Process button in the upper-left corner.
3. Check the W-2s to confirm that the specific employee’s name is now formatted correctly.
NOTE: If you have made any manual edits to the W-2s, recreating the Year-End Wage File will remove them. In order to edit W-2 information, go to GP > Tools > Routines > Payroll > Edit W-2s.
Please let me know if you have any additional questions on this.
Regards,
Rosa Chavez DeLeon
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Microsoft Dynamics GP Support
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**This posting is provided 'AS IS' with no warranties and confers no rights.**
It won't let me edit any personal information under "Edit W-2's", only dollar amounts. Maybe it's a GP 2013 thing?
For anyone else having this issue, I had to change the name in the UPR10101 table. You should also check UPR10103-UPR10107 for that Employee ID and Year.
Warning: I did this by looking at the table information and following some hints online. It worked, but I have no way to guarantee that is the best way to do it.
Fix the name in GP and reprint the W-2 You might have to resend it to the IRS as well.
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