Correct Name on W-2

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Posted on by aaldrich

We had a name spelled wrong on a W-2. How can we correct the name? I've search the KB and haven't been able to find anything.

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Fix the name in GP and reprint the W-2 You might have to resend it to the IRS as well.

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aaldrich 65 on at

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I've changed it in the employee card and reprinted, but that doesn't change the name on the W-2.

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L Vail 65,271 on at

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Hi,

You need to change the name in the 'Edit W-2s' window. It's under Payroll Routines.

Kind regards,

Leslie

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aaldrich 65 on at

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It won't let me edit any personal information under "Edit W-2's", only dollar amounts. Maybe it's a GP 2013 thing?

For anyone else having this issue, I had to change the name in the UPR10101 table. You should also check UPR10103-UPR10107 for that Employee ID and Year.

Warning: I did this by looking at the table information and following some hints online. It worked, but I have no way to guarantee that is the best way to do it.

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v-rosac 15 on at

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Hi,

The recommended solution for the issue you are seeing is as follows:

Correct the employee’s name in the Employee Maintenance Window (Cards | Payroll | Employee).

You should do all troubleshooting in a Test Company prior to applying the solution to your live data. If that is not possible, make sure that you have a restorable backup of your company database in case you need to restore your data.

Once you have a valid backup of your company database you will need to:

   1. Delete the Year-End Wage File.
       a. Go to GP > Tools > Payroll > Remove Year-End Information.
       b. Select the appropriate year, for example ‘2015’ from the dropdown in the ‘Year’ field.
      c. Click the ‘Insert >>’ button to move the year over to the ‘Restrictions’ window.
       d. Click the ‘Process’ button in the upper-left corner.

   2. Recreate the Year-End Wage File
       a. Go to Routines pane > Payroll > Year End Closing.
       b. Enter the appropriate year for example ‘2015’ in the window next to, ‘Create Year-End Wage File for Year.
       c. Click the ‘Process button in the upper-left corner.

3. Check the W-2s to confirm that the specific employee’s name is now formatted correctly.

NOTE: If you have made any manual edits to the W-2s, recreating the Year-End Wage File will remove them. In order to edit W-2 information, go to GP > Tools > Routines > Payroll > Edit W-2s.

Please let me know if you have any additional questions on this.

Regards,

Rosa Chavez DeLeon
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