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One of our customers is receiving an error when trying to post some SOP Invoices, noting that "You need to print Delivery Note before you can pos" (the rest of the error is cut off), the following excerpt from the Sales Edit List shows the error as it appears.
My question is, why is it prompting for the delivery note to be printed? There are other invoices that have posted without needing to do this (the various invoices were in a batch together and 10 of the 11 transactions posted without issue).
As I understand it, the only reason that this would be required from a SOP invoice is if it were processed through a fulfilment order (which these are not).
Another point is the choice of words "Delivery Note", rather than "Dispatch Note", the client uses Intrastat which I believe may be why this terminology is used, as opposed to the traditional term. I have gone through the Intrastat setup but cannot see anything that would suggest why this is necessary.
When comparing an invoice that needed to have a note printed and one that didn't, I cannot see anything noteworthy to distinguish them. They are both EU members, both share some non inventory items.
Can anyone suggest what may be causing this?
Thank you in advance
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