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Microsoft Dynamics CRM (Archived)

DateTime field update issue due to TimeZone change

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Posted on by Community Member Microsoft Employee

Does anyone have faced the same issue?

i have a Date Time field on the form with the Behavior "User Local" and the server is installed at different Country so when i try to update the field in the CRM , its being saved but 2 days less than the actual Date.

and if i change the Behavior of the field to "Time-Zone Independent" or "Date Only" then its working fine but i don't want to change in the CRM.

Is there any way i can do it in my code rather than going for CRM Change.

The server Time Zone is CST.

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  • Suggested answer
    Temmy Wahyu Raharjo Profile Picture
    Temmy Wahyu Raharjo 2,914 on at
    RE: DateTime field update issue due to TimeZone change

    If you using another webservice outside CRM, you need to convert it ToUniversalTime (ToUtc date time). It's a bit tricky if you are using webservice and also CRM.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: DateTime field update issue due to TimeZone change

    its not appearing correctly in the CRM if the Date we are passing is 2018/10/22 to the CRM then after the update operation the date saved in that field is 2018/10/21 and i dont want to change in the CRM field

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: DateTime field update issue due to TimeZone change

    Hi,

    Where exactly do you see the date is 2 day less. And why are you concerned about what date is saved in database as long as it appears in CRM correctly it should be fine. The date behaviour is user local so it will be converted as per user's timezone. It is expected that user's with different timezone will see different date. if you are retrieving dates in sdk then you need to convert this to local time as sdk returns utc date.

    Also, if this date field doesnt have any significance of timezone then you can chaneg the behaviour to date only and it should display same everywhere.

    hope this helps.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: DateTime field update issue due to TimeZone change

    its happening for all the records of any entity in the CRM and i have tried to create a new field in other entity but its happening for that too

  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: DateTime field update issue due to TimeZone change

    Yes , so does it reproducing all the time or for particular record you found which saved 2 days less in database.  This is not possible , can you try  similar action by creating a new datetime with user local  field in another entity.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: DateTime field update issue due to TimeZone change

    database and CRM both are at different server.

    server timezone is CST and local machine timezone could be any timezone

  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: DateTime field update issue due to TimeZone change

    Seems this problem related to server timezone, date  has not correctly configured . What is your local machine timezone and server timezone?

    Do you have database in same server or its a different server ? If yes check the db server timezone, date as well.

    In addition do you have any custom code behind the scene when saving , as this is not expected behavior. Dynamics CRM always save date by converting UTC , so its should not be more than 1 day difference  .

    Check here for more understanding  -

    https://community.dynamics.com/crm/b/develop1/archive/2011/12/06/dynamics-crm-datetimes-the-last-word

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: DateTime field update issue due to TimeZone change

    i have checked it in the server the date i am sending from the web service is being saved 2 days less in the server

  • Suggested answer
    Temmy Wahyu Raharjo Profile Picture
    Temmy Wahyu Raharjo 2,914 on at
    RE: DateTime field update issue due to TimeZone change

    Hi, how you know that its being saved 2 day less than the actual date? It supposed to be save using UTC 0..

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