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crash after posting credit memo

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Posted on by Community Member Microsoft Employee

After applying the Round 2 tax updates to GP 10, I've started getting the following error after posting a credit memo. Everything seems to be posting correctly, you get the reports to the screen, then you get the Windows "Microsoft GP has stopped working" dialog box with the following error. I'm guessing this is a bug and not specific to my system?

Problem signature:

Problem Event Name: APPCRASH

Application Name: Dynamics.exe

Application Version: 10.0.332.0

Application Timestamp: 4d5c00a7

Fault Module Name: Dynamics.exe

Fault Module Version: 10.0.332.0

Fault Module Timestamp: 4d5c00a7

Exception Code: c0000005

Exception Offset: 004d9f0a

OS Version: 6.1.7601.2.1.0.16.7

Locale ID: 1033

Additional information about the problem:

LCID: 1033

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Community Member Microsoft Employee on at

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Re: crash after posting credit memo

Found the problem. The reports.dic/forms.dic did not update correctly. There was nothing wrong with the poster per se, but since it automaticly prints reports (that were corrupt), it has hanging the whole process.