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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Nav service error
Microsoft Dynamics NAV (Archived)

Nav service error

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Posted on by ErwinMT 295

When posting to item journal. I always get this error.

"The Server "net.tcp://servername:7771/Samplename/service" is either unavailable or your connection has been lost.Do you want to attempt to reconnect?"

Please help.

Please Help.

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  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: Nav service error

    Hello buddy,

    I had the same issue just yesterday and this is how i resolved it.

    1. On the NAV server, go to NAV Dynamic Administration

    2. Click on the + (Microsoft Dynamic Local) to see your instance

    3. Select the instance you connect to

    4. Go to Client Services

    5. Change the Reconnect time or increase the re-connection time by clicking on Edit and change it. then Click Save.

    6.Go back to step 2 and Right click your instance from the NAV Server Instance pane and click on restart.

    7. Go to windows Services from Control Panel and look for the Nav Service and restart it or better still restart the NAV Server if possible.

    I hope this helps.

    (jbennin@hotmail.com)

  • Suggested answer
    Alex A Profile Picture
    Alex A 2,584 on at
    RE: Nav service error

    Restart the NAV service.

  • mmv Profile Picture
    mmv 11,471 on at
    RE: Nav service error

    Hi,

    If you have any customization, please check the code for the possible infinite loops etc.

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,891 on at
    RE: Nav service error

    is this happen to item journal only ?

    is it happen when you posting entries only ?

  • Suggested answer
    Tharanga Chandrasekara Profile Picture
    Tharanga Chandrasekara 23,118 on at
    RE: Nav service error

    It is very strange thing to happen.

    Is this only happen with Item Journal or does it happen with other modules as well?

    Check your connection when you post it. This can be done with a help of a network admin.

  • keoma Profile Picture
    keoma 32,729 on at
    RE: Nav service error

    check if there are nav objects, which are not compiled?

    recompile the item journal page.

  • Suggested answer
    Saurabh Shah Profile Picture
    Saurabh Shah 4,560 on at
    RE: Nav service error

    Hi,

    Can you just confirm below:

    1) Is there any profile Id attached with user? If yes, please try the same after removing the profile id from the User ID

    2) Is there any customization done in Item journal? - Please reduce the unwanted fields from item journal page and retry the posting.

    3) Is this error coming for specific user or for all users?

    Please check above points and let us know your observation.

    -Saurabh Shah

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