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Email is sending to Newly Added Contact from Sales order Instead of Email in Customer Section

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Posted on by Community Member

Hi,

I am facing an issue in business central dynamics 365 application. I am editing a customer and it contains the Email as you can see in the screenshot 1 for "mathias.nilsson@contoso.com". But when i open Sales order and add a Contact, it sends invoice email to the newly added contact email like "chris@yopmail.com" in the Screenshot 2 instead of email in the Customer Email section.

Any help would be appreciated.

Screenshot 1 Customer Card:

Screenshot 2 Sales order page:

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Dynamics 365 Business Central

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YUN ZHU 98,014 Super User 2026 Season 1 on at

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Hi, you can individually set the email address for sending invoices for this customer.

More details:

Change default customer/vendor email address when sending emails (For example, sending an order to A, sending an invoice to B)

https://yzhums.com/31281/

Hope this helps.

Thanks.

ZHU

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