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Small and medium business | Business Central, N...
Suggested Answer

Email is sending to Newly Added Contact from Sales order Instead of Email in Customer Section

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Hi,

I am facing an issue in business central dynamics 365 application. I am editing a customer and it contains the Email as you can see in the screenshot 1 for "mathias.nilsson@contoso.com". But when i open Sales order and add a Contact, it sends invoice email to the newly added contact email like "chris@yopmail.com" in the Screenshot 2 instead of  email in the Customer Email section.


Any help would be appreciated.

Screenshot 1 Customer Card:
pastedimage1669912982247v1.png
Screenshot 2 Sales order page:
pastedimage1669913294520v2.png

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    95,729 Super User 2025 Season 2 on at

    Hi, you can individually set the email address for sending invoices for this customer.

    More details:

    Change default customer/vendor email address when sending emails (For example, sending an order to A, sending an invoice to B)

    https://yzhums.com/31281/

    Hope this helps.

    Thanks.

    ZHU

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