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Small and medium business | Business Central, N...
Suggested answer

Email is sending to Newly Added Contact from Sales order Instead of Email in Customer Section

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Hi,

I am facing an issue in business central dynamics 365 application. I am editing a customer and it contains the Email as you can see in the screenshot 1 for "mathias.nilsson@contoso.com". But when i open Sales order and add a Contact, it sends invoice email to the newly added contact email like "chris@yopmail.com" in the Screenshot 2 instead of  email in the Customer Email section.


Any help would be appreciated.

Screenshot 1 Customer Card:
pastedimage1669912982247v1.png
Screenshot 2 Sales order page:
pastedimage1669913294520v2.png

  • Suggested answer
    YUN ZHU Profile Picture
    81,256 Super User 2025 Season 1 on at
    RE: Email is sending to Newly Added Contact from Sales order Instead of Email in Customer Section

    Hi, you can individually set the email address for sending invoices for this customer.

    More details:

    Change default customer/vendor email address when sending emails (For example, sending an order to A, sending an invoice to B)

    https://yzhums.com/31281/

    Hope this helps.

    Thanks.

    ZHU

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