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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / 10.0.39 Financial Repo...
Finance | Project Operations, Human Resources, ...
Answered

10.0.39 Financial Reporter display issue

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ReportReport
Posted on by aussiedsmith 137
Good day,
 
Just reaching out to see if others are having similar issue with 10.0.39.  When using Financial Reports Report Designer it has display issues on the Report Definition Building Blocks section.  Seems to cut it off.  No ability to set Row/Colum/Tree definitions.
 
And for those that are experiencing this, are you aware of possible fix/workaround?
 
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  • JW-14061318-0 Profile Picture
    JW-14061318-0 14 on at
    10.0.39 Financial Reporter display issue
    Running
     
    rundll32 dfshim CleanOnlineAppCache
     
    fixed this for us too. NB We are on 10.0.38, not .39, so this is not a new .39 issue.
  • Suggested answer
    SM-17050742-0 Profile Picture
    SM-17050742-0 3 on at
    10.0.39 Financial Reporter display issue
    In our case the following solution provide a working application:
    Start a command prompt and use this command to clear the online app cache:
    rundll32 dfshim CleanOnlineAppCache
    When you do this for the user the application for report designer will be triggered to download again and the problem of the missing building blocks is gone. Also for the language part our problem was gone.
  • CU15050108-0 Profile Picture
    CU15050108-0 2 on at
    10.0.39 Financial Reporter display issue
    Hi Fellow D365ers:
     
    Does anyone already have a solution to this issue? We also encountered it after our App was updated to 10.0.39 last month. We have like 5 users who cannot access the Building Blocks section and as an alternative, i changed the user Language credential from EN-AUS to EN-US and i can see the Blocks section now. I already submitted this issue to Microsoft Support and still waiting for their response. 
     
    Appreciate someone's recommendation.
     
     
  • Suggested answer
    Community member Profile Picture
    Community member 2 on at
    10.0.39 Financial Reporter display issue
    Hi,
     
    I have foud solution:
    1 locate where the app is sitting: (task manager-> app management reporter for...-> properties)

     
    2 go delete whole folder
    3 do go d365/ GL->report inquiries - > on any report edit (usual to open financial reporter)
     
    the whole app will dowload again
     
    missing elements will be back.
  • Verified answer
    aussiedsmith Profile Picture
    aussiedsmith 137 on at
    10.0.39 Financial Reporter display issue
    Australia, our current workaround is to switch to US temporarily to make any necessary changes on Report Definition or when creating new reports.
  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,510 Super User 2025 Season 1 on at
    10.0.39 Financial Reporter display issue
    @aussiedsmith which language did you experience this with?  I tested in Contoso, changing my language to Spanish (es) and Report designer displayed normally.
  • adeshmukh Profile Picture
    adeshmukh 25 on at
    10.0.39 Financial Reporter display issue
    WE just upgraded to v39 and are experiencing this issue in Management Reporter.
    Has anyone found a solution?
    Can you kindly share, if yes.
    Thanks in advance. 
  • aussiedsmith Profile Picture
    aussiedsmith 137 on at
    10.0.39 Financial Reporter display issue
    Hi,
     
    In case someone has same issue I believe we found that it is user option language setting related.  Doesn't seem to display for any non US language settings.
  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,510 Super User 2025 Season 1 on at
    10.0.39 Financial Reporter display issue
    I think I saw another thread by a different user on this very same topic last week, but I can't locate it now.  Hopefully you'll have success finding it and there's a solution posted.

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