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Microsoft Dynamics AX (Archived)

Purchase Order Approval Email Notification

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Hi All - I am trying to send an Email to an approver when I request a P.O approval.  It's a simple Purchase Order Approval Workflow which assigns the request to approve to the Workflow Orginator's immediate manager.  How can I configure Dynamics AX365 for Operations to send and Emil to the person am requesting approval from - as selected by the Hierarchy.   I can get emails to work from Workflow but they are all coming form the Originator back to the Originator based on Workflow User.   I can't see and option for the Email recipient to be the same as the Person selected in the Hierarchy?  Is there a way to do this?  Any help greatfully accepted.  Thanks

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  • Suggested answer
    guk1964 Profile Picture
    10,888 on at

    None of the options for sending notifications refer let you know that a purchase requisition is assigned to you for approval. That notification is automatic – but it’s not automatically sent to you as an email.

    User options. File > Tools > Options or System administration > Common > Users > Users > Users > Setup > Options. On the Notifications tab tick the ‘Send notifications in email’ checkbox"

  • Community Member Profile Picture
    on at

    Thanks for the response.  Sorry for the delay in responding.  Are you saying that I should be able to send the Notifications to approvers via Email if I tick the 'Send notifications in email checkbox'?  Or are you saying that it can't be done?   Thanks

  • guk1964 Profile Picture
    10,888 on at

    Yes you have to activate the check box to send the mail -easy enough to test.

  • Suggested answer
    Mahmoud Hakim Profile Picture
    17,887 on at

    Hi Rogerci

    as magic1949  On the Notifications tab tick the ‘Send notifications in email’ checkbox"

    and  you need to wait to receive notification as you set up in minutes

    receive a notification  every minute () option.

  • Community Member Profile Picture
    on at

    Thanks for the responses everyone.  I have had that tick-box ticked all along – but still not getting what I expect unfortunately.  I’ve assigned to our Dev Team now.

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