RE: Aged Balances form showing Customers with no open transactions
[quote user="MATTGUO"]
Hi,
For the open transactions, that can be controlled by the parameter when running the customer aging snapshot.
For the Oldest Debt, please re-run the customer aging snapshot, it should be corrected.
[/quote]
MATTGUO Thanks so much, I had no idea that the Customers shown in the Aged Balances form was CONTROLLED by the Customer Aging Snapshot. I guess because it's called Age Customer Balances in the Modules list, I assumed it only updated the aging figures in the form, not specified which Customers were shown. Although I assume not including Customers with $0.00 balances will not update the aging status of those with open credit and debit transactions that net to $0.00, it's a very minimal problem.
As for the 12/31/2154 Oldest Debt dates, running the Customer Aging Snapshot without including Customers with $0.00 balances didn't show those Customers... not sure if that is really a correction. Running it again WITH $0.00 balance Customers resulted in the same 12/31/2154 dates... so it seems to be a limitation of the system to use that date for Customers without open transactions.
