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Shipper cannot update because schedule missing from sales order line.

Posted on by 5

Hi! I have a shipper that's not updating.  It's stuck in the 'shipper update log viewer' and the reason is "schedule (..) missing from sales order (..), line."  The sales order shows that there's a qty in open shippers but the item seems to be closed out in the sales order because it's grayed out.  How can I get the item to open back up so I can close this shipper?

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