Landed cost not crediting when trying to release AP voucher batch

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Posted on by Community Member Microsoft Employee

Hello all,

another weird case.

Since we upgraded from 2011 to 2015 we can't release voucher batch entries that have been modified with landed costs. We use the voucher entry method and have all accounts designated as necessary. The batch totals balance in Dynamics however the document totals are off by the landed cost amounts in the DB. APdebug shows that the landed costs are debited but no credit tran details exist to balance the batch.

When released the batch is suspended, the event logs state unknown error occurred.

I'm assuming some stored procedure is not being triggered, but don't know the back end that well.

Any help would be appreciated,

thanks,

Dmitri

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Community Member Microsoft Employee on at

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RE: Landed cost not crediting when trying to release AP voucher batch

You should try to update database with execute master views and stored procedures.