web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Check out the Community Spotlight Video Series
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Does Business Central ...
Small and medium business | Business Central, N...
Suggested Answer

Does Business Central support sending Reminder Level 1 before the invoice due date (Pre Reminder)?

(0) ShareShare
ReportReport
Posted on by Shivanshu Bijlwan

Hi everyone,

I have a requirement to send a payment reminder to customers before the invoice due date.

For example:

  • Invoice Due Date: 20-Aug-2026
  • Reminder Level 1: 7 days before the due date

Expected behavior:

  • Reminder Level 1 should be generated on 13-Aug-2026.
  • After the due date, the standard reminder process (Reminder Levels 2, 3, etc.) should continue as usual.

My question is:

  • Does standard Business Central support pre reminders (before the due date)?
  • Is there any standard setup or configuration to achieve this without customization?
  • If not, what is the Microsoft-recommended approach for this scenario?

Thanks in advance!

Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Teagen Boll Profile Picture
    Teagen Boll 3,515 Super User 2026 Season 2 on at

    Haven't tested it myself in a live scenario but you should be about to set the Reminder Level to a negative value like in my screenshot with the due dates:

     

    When you create reminders just make sure to disable “Only entries with overdue amounts”:

     

     

    That should work for you.

     

    Best,

    Teagen Boll, CPA

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Check out the Community Spotlight Video Series

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 580 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 501 Super User 2026 Season 2

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 324 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans