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Supply Chain Management forum
Answered

Warehouse app pick Product master type items with serial numbers

Posted on by 30

Hi all,

I have a scenario here, maybe someone of you have faced it, and could recommend if I missed some setup, or anything else.

Thank you for any response:)

My product is Master product type (have variants), and is serial number controlled.

I create a Sales order or Transfer order to pick an item variant e.g. A001, color Red.

On Warehouse mobile device, I "accidently" scan serial number of another variant of the same product (e.g. A001, color Blue). I do not get an error message, it only prompts me back into initial Scan serial number screen. I would expect to have error message here...

if I scan not existing serial number or a serial number of another product I get an error message "The serial ID is not valid". 

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  • RE: Warehouse app pick Product master type items with serial numbers

    Hi Mehdi,

    Thank you for your reply. Yes, since transactions are not created, the issue is not critical. Anyway, I will report a bug for Microsoft :)

  • Verified answer
    Mehdi AMRANI Profile Picture
    Mehdi AMRANI 1,420 on at
    RE: Warehouse app pick Product master type items with serial numbers

    Hi Sandra,

    You are right, this behavior is strange but exists. It should be fixed by Microsoft. But as soon as it doesn't allow you to pick this S/N (No transaction created) it's not a big deal.

    You can also log that as a bug in this forum.

    Regards,

    Mehdi

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