Kindly need justification for below in explaining to the customer.
During transaction in POS LAN connection is breakdown, based on the technet on below link ‘transaction’ in progress need to be voided:
http://technet.microsoft.com/en-us/library/dn720297.aspx
is there any justification on statement or some logic that we can explain to the customer on ‘why we need to void the on progress transaction, when the connection is breakdown?’. Please advise.
can we actually re-call transaction and continue directly in offline mode?
Note: customer is complaining on below scenario, in their supermarket business: as we know 1 transaction can be about 20 -100 products being scanned in one transaction. This scenario is just happen when cashier is facing customer and doing the transaction, during scan of the e.,g. 55th product LAN connection is breakdown and somehow cashier need to void this transaction and need to re-scan all the products.
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