News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics RMS (Archived) Credit Card Charding T...

Microsoft Dynamics RMS (Archived)

Credit Card Charding Twice

(0) Share

Report

Report

Posted on by Community Member Microsoft Employee

Hi

One of my client is using RMS 2.0 with hotfix 19. What is happening the some of the customers bounced back with the request refund since there credit card charged twice. In the system it does show CC charged twice. But when i called Payment Processors they say that request seems to come from the RMS for the 2nd charge.

First i am applying the latest service pack and feature pack (build 0.155) on RMS. Is there any hotfix for this issue in RMS ?

Any suggestion will be appreciated.

Thanks

Syed

IUG

*This post is locked for comments

All responses Img

All responses (1)

Answers Img

Answers (0)

Jeff @ Check Point ... 13,380 on at

Like (0)

Report

Re: Credit Card Charding Twice

Make sure that the number of tranactions before the batch closes is the same on all machines in SO Admin |EDC tab

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2

Martin Dráb 230,503 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans