GP2010 - Close 2016 Year End but no balances on 2017 T/B

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I have an issue that I am trying to figure out. My client closed out year end like they always do for the last 5 years. They never seem to have an issue. However this year as they ran it on December 31, 2016 and let it process - they came back to work on January 4, 2017 and attempted to run a T/B for 2017. The main checking account doesn't show on the report. I figured it was because they didn't reconcile. They reconciled. Still got nothing to show up. The owner is freaking out because when the T/B is run there are no checking account figures to go with the Debits and Credits.

Can someone help me. Thanks!!

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L Vail 65,271 on at

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RE: GP2010 - Close 2016 Year End but no balances on 2017 T/B

You are right,

If it says the last closing date is 12/31/2015, then the 2016 year has not yet been closed. If you close it, that should bring your balance forward. Let us know how it worked out!

Thanks,

Leslie
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RE: GP2010 - Close 2016 Year End but no balances on 2017 T/B

The CFO said he ran the year end but when I finally got to the Year-End Closing it says STARTING JOURNAL ENTRY 390,497 YEAR 2016

LAST CLOSING DATE IS: 12/31/2015

I suspect this reflect the year end and NOT the fiscal year closing.

I remember he had click on Close Year before and nothing happen it just closed the window.
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RE: GP2010 - Close 2016 Year End but no balances on 2017 T/B

If you do not mind, how do i find out if they closed it twice?

If I go to TOOL - FINANCIAL - YEAR END CLOSING it shows another user is posting.
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RE: GP2010 - Close 2016 Year End but no balances on 2017 T/B

I do not know if that screenshots showed anything but when I went to account summary the checkbook has for 2017:

Beginning Balances are all ZERO for all columns

There are figures in Debit | Credit | Net Change | and Period Balance for 2017 transactions
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RE: GP2010 - Close 2016 Year End but no balances on 2017 T/B
Richard Wheeler 75,848 Moderator on at

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RE: GP2010 - Close 2016 Year End but no balances on 2017 T/B

When you go to Cads->Financial->Account and pull up the GL account for cash associated with this checkbook are the beginning balance values zero? If you go to period 1 and zoom back do you see any entries that are BBF entries? Try to find the J/E associated with that entry and then do Inquiry->Financial->Journal Entry and review that list.
L Vail 65,271 on at

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RE: GP2010 - Close 2016 Year End but no balances on 2017 T/B

Hi,

The closing entry is posted to period 0 in the next year. So your 2016 close will have a trx date of 12/31/2016 posted to period 0 of YEAR1 = 2017. Have you checked the Year-End closing window to make sure the year was properly closed and that your client didn't accidentally close the year twice?

Leslie
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RE: GP2010 - Close 2016 Year End but no balances on 2017 T/B

Sorry I thought my reply went thru. I am a newbie at this trying to make my way thru it. I looked at the tables but there are no indications of a batch ID. How would I reprint a end of year batch report. I see beginning balances for the checkbooks on 12/31/2016. If I run the trial balance for 01/01/2017, the beginning balance of the main checkbook is 0.00. If I got and look at the checkbook, the balance is there and correct. Thank you SOOOO much for trying to help me.
Richard Wheeler 75,848 Moderator on at

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RE: GP2010 - Close 2016 Year End but no balances on 2017 T/B

Do you see beginning balances for any of the accounts? If you look in the GL20000 do you see any BBF transactions? Try to find the batch ID and reprint the end of year batch to trace which accounts were closed.