roi.exe has stopped working for big record when preview report

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Posted on by Musa88

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Dear Expert,

I have problem and searching all keyword about : roi.exe has stopped working, but still not get the solution till now.

the problem is now :

1. i install microsoft dynamic SL 2011 client, and try a report with big record, when trying to preview report , a message pop up : roi.exe has stopped working

2. when i run the dynamic SL 2011 from another computer (with the same database), i preview the report again and it can be opened (but need take a few minutes to open)

is the problem is come at the computer (at number 1 (above))

this is the event viewer that i get at the computer :

Faulting application name: ROI.EXE, version: 8.10.30917.0, time stamp: 0x5057a233
Faulting module name: ntdll.dll, version: 6.1.7600.16915, time stamp: 0x4ec49caf
Exception code: 0xc0000005
Fault offset: 0x00051ee3
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12

Any help would be appreciated.

BR,

musa

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Musa88 155 on at

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Re: roi.exe has stopped working for big record when preview report

Dear Expert,

It seems something wrong with the first PC,

i open again with another PC and the report can be opened (withoud ROI problem),

for a while i think need to format the OS of the first PC to solve this problem,

but if there is some one can help, it's better to fix something or do something to make the report open than format the OS.

your help would be apprieciated.

Thanks,

musa