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Microsoft Dynamics CRM (Archived)

insufficient permissions you do not have permission to access these records

Posted on by 20

I don't know what's changed - All our users who had access to change ownership of records were able to assign records, suddenly they unable to now and myself - I have all the roles in our CRM but don't know why I cant assign records to different owners. Please help as this is impacting 15 super users.

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  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: insufficient permissions you do not have permission to access these records

    Hi,

    would be good if you could re upload the pictures and provide the log files

  • Aman Anvaria Profile Picture
    Aman Anvaria 306 on at
    RE: insufficient permissions you do not have permission to access these records

    Hi Greg,

    Please check the security role of other users to whom you are assigning records.

    If you can share some screen-shots it will be great.

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