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Microsoft Dynamics CRM (Archived)

Activity Associated views

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I'm setting up Dynamics 365 CRM and in the on premise version within the Activities drop downs, there is the option to select associated views, so for example I can see all activities for an Account including those 'regarding' an associated Contact.

However in 365 CRM, while I can see/edit the associated views in the customisation form, I can't see them in any of the Activities drop downs, including when setting up the sub grids on the Account form, which is where I need them.

Any help will be most appreciated.

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  • TomSmelser Profile Picture
    1,570 on at

    Stuart,

    You can only see activities "regarding" in the  subgrid.

    Here is similar post with a detailed description.

    community.dynamics.com/.../147572

    Good luck!

  • Suggested answer
    Mahendar Pal Profile Picture
    45,095 on at

    Because these are spacial views which is not available to use other places. But you should be able to use them using iframes.

  • Community Member Profile Picture
    on at

    Thanks Tom,

    But I’m probably not explaining this very well, so try again:

    Within the Account form I want to be able to see all activities 'Regarding' the account and/or any associated contacts. I can do this in the on-premise version of Microsoft Dynamics CRM, but not the online 365 version.

    On the form I have added a sub grid with a Data Source frame as follows:

    Records: Only Related Records

    Entity: Activities Regarding

    Default View: All Activities

    I was expecting to have the ‘All Associated Activity’ view available in the Default drop down, but it’s not there. So, I have chosen ‘All Activities’ but this only gives me activities ‘Regarding’ the company, excluding those regarding the contact.

    Hopefully this is a bit clearer.

  • TomSmelser Profile Picture
    1,570 on at

    You can review this. It may help. Not sure though.

    dynamicscrmcoe.com/configure-rollup-views-activities-dynamics-365

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