Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Interactive Dashboard - Specify which field the colours come from

(0) ShareShare
ReportReport
Posted on by 1,540

I'm playing with the Tier 1 Dashboard as part of the Interactive Service Hub.

I've edited the case priority code so there are 7 levels and each has it's own colour.

I want these colours to be shown on the dashboard instead of the status reason but I can't see how to change this.

Thanks,

Chris

0456.Capture.JPG

*This post is locked for comments

  • Verified answer
    ChrisJC Profile Picture
    ChrisJC 1,540 on at
    RE: Interactive Dashboard - Specify which field the colours come from

    I've found the answer, it's specified on the card for that entity, the case card in this case.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,436 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans