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Weird scenario on deposits from sales entry, going to Bank Rec

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Posted on by Leng Papio

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Hello,

We really have a weird one here.

Sales orders are integrated using Boomi. Some has deposits which is usually manually entered by our Customer support team.

A few came into Bank Rec with currency ID CAD, but the SOP10103 entry and RM20101 were all in USD.

We don't have customizations from RM to Bank rec, definitely.

Does not happen all the time and we can't seem to recreate.

Any ideas or insights?

I would really appreciate...

Thank you in advance.

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Microsoft Dynamics GP

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Marion P Microsoft Employee on at

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Hello,

It may be possible that the Checkbook ID used was setup with a Currency ID of CAD.

Even if the amounts used to enter the Sales document is in USD and posted as USD, the deposits/amounts received will still adhere to the Checkbook ID used in Bank transactions.

Should you have additional questions or would like to dig into this further, send in a support case to us at

https://serviceshub.microsoft.com/supportforbusiness

Marion P.

GP Support Engineer

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