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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / No message was sent. L...
Finance | Project Operations, Human Resources, ...
Answered

No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

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Posted on by Akbarpasha

Hi All,

Getting the below error while trying to Confirm the Purchase order:

"No message was sent. Language en-au was not found.

An error occurred during update."

Verified the Purchase order details and Vendor details, able to see language as "en-au".

Please advise us how we can resolve this issue.

Regards,

Akbar

I have the same question (0)
  • Verified answer
    Ramit Paul Profile Picture
    Ramit Paul 22,797 Most Valuable Professional on at

    Hi,

    Check your email template in organisation template, you need to add language there.

  • Akbarpasha Profile Picture
    Akbarpasha on at

    Hi Ramit,

    Language is there in email template.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Akbar,

    Do you have the language en-au and translations setup?

    What about the last purchase order from this vendor? Was it also stuck/interrupted by such an error message?

    What's your company's default language and your vendors language?

    Best regards,

    Ludwig

  • Akbarpasha Profile Picture
    Akbarpasha on at

    Hi Ludwig,

    We don't have multiple languages setup, only en-au.

    There is no previous orders for these vendors , only single order which are not getting conformed.

    Company's default language is en-au only.

    We have observed that, the PO coming from Purchase Requisitions are not getting confirmed(not all),No issues with PO created in Accounts Payables and all are getting confirmed.

    en_2D00_au.png

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    I had a look at my demo system that uses en-us as language and where things work fine.

    Already double checked LCS but have not found a specific fix for the issue you report.

    Would recommend talking to a developer to debug this issue.

    Best regards,

    Ludwig

  • Verified answer
    ergun sahin Profile Picture
    ergun sahin 8,826 Moderator on at

    You can check the link below. Some of them solved their problems. It might work for you

    community.dynamics.com/.../workflow-stopped-error-no-message-was-sent-language-en-nz-was-not-found

  • Akbarpasha Profile Picture
    Akbarpasha on at

    Hi ,

    Below is the complete error log in batch job history for confirming PO which are in Approved status:

    "No message was sent. Language en-au was not found."

    Microsoft.Dynamics.Ax.Xpp.ErrorException: Exception of type 'Microsoft.Dynamics.Ax.Xpp.ErrorException' was thrown.

      at Dynamics.Ax.Application.SysEmailTable.sendMail(String _emailId, String _language, String _emailAddr, Map _mappings, String _attachmentFilename, String _xmlData, Boolean _isTraceable, String _userId, Boolean _isWithRetries, Boolean , Boolean , Boolean , Boolean , Boolean , Boolean ) in SysEmailTable.sendMail.xpp:line 198

      at Dynamics.Ax.Application.SysEmailTable.@sendMail(String _emailId, String _language, String _emailAddr, Map _mappings, String _attachmentFilename, String _xmlData, Boolean _isTraceable, String _userId, Boolean , Boolean , Boolean , Boolean , Boolean )

      at Dynamics.Ax.Application.SysEmailTable.@sendMail(String _emailId, String _language, String _emailAddr, Map _mappings, String _attachmentFilename, String _xmlData, Boolean _isTraceable, Boolean , Boolean , Boolean , Boolean )

      at Dynamics.Ax.Application.SysEmailTable.@sendMail(String _emailId, String _language, String _emailAddr, Map _mappings, String _attachmentFilename, String _xmlData, Boolean , Boolean , Boolean )

      at Dynamics.Ax.Application.SysEmailTable.@sendMail(String _emailId, String _language, String _emailAddr, Map _mappings, String _attachmentFilename, Boolean , Boolean )

      at Dynamics.Ax.Application.PurchConfirmEmail.Poconfirmationemail(PurchTable _purchTable) in PurchConfirmEmail.poConfirmationEmail.xpp:line 41

      at Dynamics.Ax.Application.FormletterService.Run() in FormletterService.run.xpp:line 182

      at Dynamics.Ax.Application.FormletterService.Postpurchaseorderconfirmation(PurchFormLetterPurchOrderContract _contract) in FormletterService.postPurchaseOrderConfirmation.xpp:line 15

      at Microsoft.Dynamics.Ax.Xpp.ReflectionCallHelper.MakeInstanceCall(Object instance, String MethodName, Object[] parameters)

      at Microsoft.Dynamics.Ax.Xpp.DictClass.Callobject(String _methodName, XppObjectBase _Called, Object[] varArgs)

      at Dynamics.Ax.Application.SysOperationServiceController.Runoperation(Boolean _async) in SysOperationServiceController.runOperation.xpp:line 93

      at Dynamics.Ax.Application.SysOperationServiceController.Run() in SysOperationServiceController.run.xpp:line 27

      at Dynamics.Ax.Application.FormLetterServiceController.Run() in FormLetterServiceController.run.xpp:line 4

      at Dynamics.Ax.Application.PurchFormLetter.Run() in PurchFormLetter.run.xpp:line 45

      at Dynamics.Ax.Application.PoAutoConfirm.Poautoconfirm() in PoAutoConfirm.poAutoConfirm.xpp:line 67

      at Dynamics.Ax.Application.PoAutoConfirm.Run() in PoAutoConfirm.run.xpp:line 14

      at Dynamics.Ax.Application.BatchRun.runJobStaticCode(Int64 batchId) in BatchRun.runJobStaticCode.xpp:line 54

      at Dynamics.Ax.Application.BatchRun.runJobStatic(Int64 batchId) in BatchRun.runJobStatic.xpp:line 13

      at BatchRun::runJobStatic(Object[] )

      at Microsoft.Dynamics.Ax.Xpp.ReflectionCallHelper.MakeStaticCall(Type type, String MethodName, Object[] parameters)

      at BatchIL.taskThreadEntry(Object threadArg)

    Regards,

    Akbar

  • Suggested answer
    Umesh Pandit Profile Picture
    Umesh Pandit 9,315 User Group Leader on at

    I would suggest to check workflowMessageText records which might have capital for the language like "EN-AU" , change  to lower case like "en-au" and then give a try, see if that works.

  • Akbarpasha Profile Picture
    Akbarpasha on at

    Hi Umesh,

    We have checked , in all places language is "en-au", no caps.

    Regards,

    Akbar

  • Ramit Paul Profile Picture
    Ramit Paul 22,797 Most Valuable Professional on at

    Hi Akbar,

    Would you mind to share the screen shot of your email temple from org admin module?

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