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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / No message was sent. L...
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Answered

No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

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Posted on by Akbarpasha

Hi All,

Getting the below error while trying to Confirm the Purchase order:

"No message was sent. Language en-au was not found.

An error occurred during update."

Verified the Purchase order details and Vendor details, able to see language as "en-au".

Please advise us how we can resolve this issue.

Regards,

Akbar

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,473 Most Valuable Professional on at
    RE: No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

    Nice to hear, if you dont need any help on this topic, kindly mark the answered verified for future reference ,

  • Akbarpasha Profile Picture
    Akbarpasha on at
    RE: No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

    Hi All,

    We have removed and created the email template again, so it worked, somehow the system was not picking the language "en-au" from template.

    Regards,

    Akbar

  • Verified answer
    Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

    Hi Akbar,

    Could you please check if the email message is populated as well?

    pastedimage1613514870297v1.png

  • Akbarpasha Profile Picture
    Akbarpasha on at
    RE: No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

    Hi Rampit,

    We are able to see same language "en-au" in general tab as well.

    3276.error.png

    Regards,

    Akbar

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,473 Most Valuable Professional on at
    RE: No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

    What is the default language?

    Check mine as example from D365

    3441.PNG

  • Akbarpasha Profile Picture
    Akbarpasha on at
    RE: No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

    Hi Ramit,

    Below is the email template from Organisation administrative module:

    2313.t.png

    Regards,

    Akbar

  • Ramit Paul Profile Picture
    Ramit Paul 22,473 Most Valuable Professional on at
    RE: No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

    Hi Akbar,

    Would you mind to share the screen shot of your email temple from org admin module?

  • Akbarpasha Profile Picture
    Akbarpasha on at
    RE: No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

    Hi Umesh,

    We have checked , in all places language is "en-au", no caps.

    Regards,

    Akbar

  • Suggested answer
    Umesh Pandit Profile Picture
    Umesh Pandit 9,303 User Group Leader on at
    RE: No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

    I would suggest to check workflowMessageText records which might have capital for the language like "EN-AU" , change  to lower case like "en-au" and then give a try, see if that works.

  • Akbarpasha Profile Picture
    Akbarpasha on at
    RE: No message was sent. Language en-au was not found. while conforming the Purchase order - AX 2012

    Hi ,

    Below is the complete error log in batch job history for confirming PO which are in Approved status:

    "No message was sent. Language en-au was not found."

    Microsoft.Dynamics.Ax.Xpp.ErrorException: Exception of type 'Microsoft.Dynamics.Ax.Xpp.ErrorException' was thrown.

      at Dynamics.Ax.Application.SysEmailTable.sendMail(String _emailId, String _language, String _emailAddr, Map _mappings, String _attachmentFilename, String _xmlData, Boolean _isTraceable, String _userId, Boolean _isWithRetries, Boolean , Boolean , Boolean , Boolean , Boolean , Boolean ) in SysEmailTable.sendMail.xpp:line 198

      at Dynamics.Ax.Application.SysEmailTable.@sendMail(String _emailId, String _language, String _emailAddr, Map _mappings, String _attachmentFilename, String _xmlData, Boolean _isTraceable, String _userId, Boolean , Boolean , Boolean , Boolean , Boolean )

      at Dynamics.Ax.Application.SysEmailTable.@sendMail(String _emailId, String _language, String _emailAddr, Map _mappings, String _attachmentFilename, String _xmlData, Boolean _isTraceable, Boolean , Boolean , Boolean , Boolean )

      at Dynamics.Ax.Application.SysEmailTable.@sendMail(String _emailId, String _language, String _emailAddr, Map _mappings, String _attachmentFilename, String _xmlData, Boolean , Boolean , Boolean )

      at Dynamics.Ax.Application.SysEmailTable.@sendMail(String _emailId, String _language, String _emailAddr, Map _mappings, String _attachmentFilename, Boolean , Boolean )

      at Dynamics.Ax.Application.PurchConfirmEmail.Poconfirmationemail(PurchTable _purchTable) in PurchConfirmEmail.poConfirmationEmail.xpp:line 41

      at Dynamics.Ax.Application.FormletterService.Run() in FormletterService.run.xpp:line 182

      at Dynamics.Ax.Application.FormletterService.Postpurchaseorderconfirmation(PurchFormLetterPurchOrderContract _contract) in FormletterService.postPurchaseOrderConfirmation.xpp:line 15

      at Microsoft.Dynamics.Ax.Xpp.ReflectionCallHelper.MakeInstanceCall(Object instance, String MethodName, Object[] parameters)

      at Microsoft.Dynamics.Ax.Xpp.DictClass.Callobject(String _methodName, XppObjectBase _Called, Object[] varArgs)

      at Dynamics.Ax.Application.SysOperationServiceController.Runoperation(Boolean _async) in SysOperationServiceController.runOperation.xpp:line 93

      at Dynamics.Ax.Application.SysOperationServiceController.Run() in SysOperationServiceController.run.xpp:line 27

      at Dynamics.Ax.Application.FormLetterServiceController.Run() in FormLetterServiceController.run.xpp:line 4

      at Dynamics.Ax.Application.PurchFormLetter.Run() in PurchFormLetter.run.xpp:line 45

      at Dynamics.Ax.Application.PoAutoConfirm.Poautoconfirm() in PoAutoConfirm.poAutoConfirm.xpp:line 67

      at Dynamics.Ax.Application.PoAutoConfirm.Run() in PoAutoConfirm.run.xpp:line 14

      at Dynamics.Ax.Application.BatchRun.runJobStaticCode(Int64 batchId) in BatchRun.runJobStaticCode.xpp:line 54

      at Dynamics.Ax.Application.BatchRun.runJobStatic(Int64 batchId) in BatchRun.runJobStatic.xpp:line 13

      at BatchRun::runJobStatic(Object[] )

      at Microsoft.Dynamics.Ax.Xpp.ReflectionCallHelper.MakeStaticCall(Type type, String MethodName, Object[] parameters)

      at BatchIL.taskThreadEntry(Object threadArg)

    Regards,

    Akbar

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