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Microsoft Dynamics CRM (Archived)

Sub grid not refreshing while Record save and close option using Google chrome.

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Posted on by

Hi Guys,

when adding a record via the + on a sub grid, which pops out a new page with the form for that entity, the Save button on that pop out form works fine. However, if a user instead clicks "Save & Close" in Chrome, the sub grid for which the record is being added does not refresh with that new record. 

if am using save option working perfectly. 

Best Regards,

Kannan. S

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I have the same question (0)
  • Suggested answer
    Abhishek Dhoriya Profile Picture
    1,013 on at

    Hi Kannan,

    It might be simple cache issue, you need to update the Chrome Version, and this problem has been resolved in CRM 2015 as in Sub-grid you will get a lookup instead of form.

  • ScottDurow Profile Picture
    21 on at

    I have seen this too - it seems to be a bug. It also happens in other areas such as when adding fields to an entity via the form designer - the list of fields is not refreshed in Chrome. Could you log it using connect.microsoft.com/.../Feedback

    Thanks,

    Scott

  • Community Member Profile Picture
    on at

    Hi Scott,

    I could not login above link.

    Cheers,

    Kannan. S

  • Community Member Profile Picture
    on at

    Hi,

    I was tried below link, adding ShowModalDialog_EffectiveUntil20150430. but not working becasue the above regedit until 2015 Apr-30. any other way.

    community.dynamics.com/.../your-version-of-chrome-doesn-t-support-modal-dialog-boxes

    Cheers,

    Kannan. S

  • Community Member Profile Picture
    on at

    Hi,

    After Save, if we do the page refresh or reload using XRM script ... the sub-grid also get refresh.

  • Community Member Profile Picture
    on at

    Hi Raheem,

    yes, i refresh the subgrid using Xrm Script. its working IE but Chrome its not working.

    Cheers,

    Kannan. S

  • Community Member Profile Picture
    on at

    Hi,

    am using below code for subgrid refreshing. its working, but continuously grid refresh.

    Please suggest any one for solving the issue.

    var subgrid = Xrm.Page.ui.controls.get("gridnme");

    subgrid.refresh();

    Cheers,

    Kannan. S

  • Suggested answer
    Rajkumar Rajaraman Profile Picture
    on at

    Kannan,

    Walkthrough the following blog. It explains deeply for Sub-grid constantly refreshes

    crmbuzz.blogspot.in/.../ms-crm-2013-entity-sub-grid-constantly.html

    Hope this helps.

    Regards,

    R.Rajkumar

    "Please mark my answer as verified if you found it helpful"

  • Verified answer
    Rajkumar Rajaraman Profile Picture
    on at

    Try this also:

    var subgrid = Xrm.Page.ui.controls.get("gridnme");

    if(subgrid ! = null){

    subgrid.refresh();}

    Clear all browser cache(like formdata & passwords) and try this

  • Community Member Profile Picture
    on at

    Hi Raj,

    I tried above two ways. but its not working.

    Cheers,

    Kannan. S

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