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ReportHI,
Planning to upgrade from CRM 2016 8.0 to dynamic CRM 365 9.0 on premise. Do I need to apply service pack 2(8.2) before upgrading it to 9.0.
Thanks
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HI,
Planning to upgrade from CRM 2016 8.0 to dynamic CRM 365 9.0 on premise. Do I need to apply service pack 2(8.2) before upgrading it to 9.0.
Thanks
Hi Thomas,
Yes, you will need to upgrade to Dynamics December 2016 Service Pack(v8.2) before upgrading to Dynamics 365 Server(v9.0).
Please see the following:
Important
The only supported upgrade path to Microsoft Dynamics 365 Server is upgrade from Microsoft Dynamics CRM Server 2015 to Microsoft Dynamics CRM Server 2016 and then apply December 2016 Service Pack for Microsoft Dynamics 365 (on-premises). For more information about December 2016 Service Pack for Microsoft Dynamics 365 (on-premises) see What is Dynamics 365 and how do I get it?.
Hello Thomas,
I'm afraid you have to upgrade your instance to 8.2 according to this kb - docs.microsoft.com/.../upgrade-an-organization
you can in-place upgrade to Microsoft Dynamics CRM Server 2016 using using a product key. Finally, apply December 2016 Update for Dynamics 365.
www.microsoft.com/.../details.aspx
docs.microsoft.com/.../before-you-upgrade-issues-and-considerations
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