Skip to main content

Notifications

Announcements

No record found.

Dynamics 365 general forum
Suggested answer

Upgrade from CRM 2016 8.0 to Dynamics CRM 365 on premise

Posted on by 120

HI,

Planning to upgrade from CRM 2016 8.0 to dynamic CRM 365 9.0 on premise. Do I need to apply service pack 2(8.2) before upgrading it to 9.0.

Thanks

  • Suggested answer
    Austin Carr Profile Picture
    Austin Carr 57 on at
    RE: Upgrade from CRM 2016 8.0 to Dynamics CRM 365 on premise

    Hi Thomas,

    Yes, you will need to upgrade to Dynamics December 2016 Service Pack(v8.2) before upgrading to Dynamics 365 Server(v9.0).

    Please see the following:

     Important

    The only supported upgrade path to Microsoft Dynamics 365 Server is upgrade from Microsoft Dynamics CRM Server 2015 to Microsoft Dynamics CRM Server 2016 and then apply December 2016 Service Pack for Microsoft Dynamics 365 (on-premises). For more information about December 2016 Service Pack for Microsoft Dynamics 365 (on-premises) see What is Dynamics 365 and how do I get it?.

    https://docs.microsoft.com/en-us/previous-versions/dynamicscrm-2016/deployment-administrators-guide/hh699716%28v%3dcrm.8%29

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,321 Most Valuable Professional on at
    RE: Upgrade from CRM 2016 8.0 to Dynamics CRM 365 on premise

    Hello Thomas,

    I'm afraid you have to upgrade your instance to 8.2 according to this kb - docs.microsoft.com/.../upgrade-an-organization

  • thomas.s Profile Picture
    thomas.s 120 on at
    RE: Upgrade from CRM 2016 8.0 to Dynamics CRM 365 on premise

    upgrade to Dynamic CRM 365 9.0

  • Suggested answer
    Asif365 Profile Picture
    Asif365 1,431 on at
    RE: Upgrade from CRM 2016 8.0 to Dynamics CRM 365 on premise

    you can  in-place upgrade to Microsoft Dynamics CRM Server 2016 using using a product key. Finally, apply December 2016 Update for Dynamics 365.

    www.microsoft.com/.../details.aspx

    docs.microsoft.com/.../before-you-upgrade-issues-and-considerations

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 9th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,263 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,112 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans