Hello,
Please can someone let me know if there is a set up option that only stops the release of sales order / shipping / invoicing if the order will put the total customer balance over their credit limit.
We have a situation whereby the system is stopping the release of sales orders based on all sales orders combined being over their credit limit, but they are sat on the system with no planned delivery date so we don't want them to have an impact on the credit limit.
We only wish the error to occur and stop any release if it the total of the released order would push the customer over their agreed credit limit.
Thanks in advance,
Amy