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Rule SegmentationQuotaValidationRule failed to evaluate properly.

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When I am trying to create customer journey and hitting on Go live or Check for errors, I am getting the said issue "Rule SegmentationQuotaValidationRule failed to evaluate properly."

Could I know what I am missing. It was working until now :(

  • Satish Ashy Profile Picture
    Satish Ashy on at
    RE: Rule SegmentationQuotaValidationRule failed to evaluate properly.

    Can you please share me your mail ID, unable to figure out your ID

  • Petit Hibou Profile Picture
    Petit Hibou on at
    RE: Rule SegmentationQuotaValidationRule failed to evaluate properly.

    Hi Satish,

    looks strange. Why March 26th can help?

    Can you share the SR number with me by email? I'll try to check on my side

    Br

    Elena

  • Satish Ashy Profile Picture
    Satish Ashy on at
    RE: Rule SegmentationQuotaValidationRule failed to evaluate properly.

    No Elena, checked wit support team, they told to wait for March 26th release

  • Suggested answer
    Petit Hibou Profile Picture
    Petit Hibou on at
    RE: Rule SegmentationQuotaValidationRule failed to evaluate properly.

    Hi Satish,

    this error looks like something belonging to the Segment limits (eg you're over the dynamic segment or total segment limit). So please first check Settings->Quota limits for segment quota.

    I'd also advise you to create a ticket as you should normally see a notification message, and not an error message. So it's worth involving support team to check what's wrong there.

    Br

    Elena

  • Satish Ashy Profile Picture
    Satish Ashy on at
    RE: Rule SegmentationQuotaValidationRule failed to evaluate properly.

    I am getting this issue only when I am trying to schedule my journey.

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