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Our client is attempting to attach scanned check copies to Payables PMT transactions and Scanned Invoice copies to Payables INV transactions. Whichever document is attached last overwrites the previous attachments. It does not seem to matter weather the invoice attachment or the check attachment was connected first. the last attachment is all that is available in the Payables, Inquiry, Transactions by Vendor lookups. Any suggestions?
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Hello - I tested this on GP 2013 R2 and I am not able to replicate what you are seeing. Are you running any 3rd party, modified windows, or VBA code? I have seen some custom code cause the Document Attach feature not to work properly. I would suggest creating a new install of GP with no 3rd party products loaded and test to see if you get the same results. You would need to create new transaction during this test.
Let me know if you have any questions.
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