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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Upgrade Dynamics CRM 2...
Microsoft Dynamics CRM (Archived)

Upgrade Dynamics CRM 2015 On-Premise to Dynamics 365

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Posted on by Nesta Pirlo 85

Hello, 

We want to upgrade our  Mirosoft Dynamics CRM 2013 On-premise to Dynamics 365 On-Premise


What are the prerequisites?
What steps must be followed?
What's the impact for licenses?

Best Regards 

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Dont do it. Just dont!

    I think you will have to Upgrade to 2015 and 2016 (8.2.3 or 8.2.2) first.

    Then you'll have to upgrade to Version 9 on premise which is impossible at the time. I've not seen someone who managed to do so.

  • Suggested answer
    Datadvancer Profile Picture
    Datadvancer on at

    If you want to upgrade to v8.2. That's ok.Just follow the ms official docs do it step by step.

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi,

    Have a look below reference-

    [View:https://community.dynamics.com/crm/f/117/t/243365]

    [View:https://community.dynamics.com/crm/f/117/t/258004]

    [View:https://www.sherweb.com/blog/before-upgrading-dynamics-crm-to-dynamics-365/]

    [View:https://www.magnetismsolutions.com/blog/colinmaitland/2017/02/03/tips-for-dynamics-crm-2016-to-dynamics-365-on-premise-upgrades]

  • Nesta Pirlo Profile Picture
    Nesta Pirlo 85 on at

    Thanks Guy for your replies. 

    We'll upgrade to Dynamics 365 8.2 first and then will try to upgrade to 9.0 if it's possible. 

    But it's still not clear for me about the licenses, if we do upgrade to 365, shall we buy a new licenses for "the Customer Service team" and "Sales team"?

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