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I am new to CRM dynamics 365. I am not able to send emails from workflows (All our Email Id's being gmail). How should I set up everything for gmail rather than exchange online?
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Hi Mohd, Is your Gmail is configured correctly for incoming email, Please perform the following Steps to enable the following Gmail settings to work with CRM;
Server Type: Other (POP3/SMPT)
Incoming Server Location: pop.gmail.com
Outgoing Server Location: smtp.gmail.com
Authenticate Using: Credentials Specified by a User or Queue
Use same settings for Outgoing: No (currently, but have used Yes and "Credentials Specified by a User or Queue" also)
Incoming Port: 995
Outgoing Port: 587
1.- Enable POP/Imap ports in GMAIL (configuration/settings Forwarding and POP/IMAP)
2.- Security Checkup: Accounts and Import - Other Google Account settings
3.- Disable less secure apps www.google.com/.../lesssecureapps
Best Wishes, Raz
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