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Small and medium business | Business Central, N...
Suggested Answer

Invoice alerts balance due sales invoices

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Posted on by 40
Best regards.

Pleace, Dynamics 365 Business Central has the feature to send collection mail for sales invoices with past due balances?

If so, how is it used?

Thank you
I have the same question (0)
  • Suggested answer
    MahGah Profile Picture
    15,529 on at

    Hi

    Have you tried Reminder? 

    See this guideline for more info  https://docs.microsoft.com/en-us/learn/modules/send-reminders-dynamics-365-business-central/  or this video https://usedynamics.com/business-central/finance/automatic-reminders/

    But these are still semi-manual process. You may need a customization for fully automated one.  Something like below 

    community.dynamics.com/.../automated-customer-reminders

  • Suggested answer
    YUN ZHU Profile Picture
    95,647 Super User 2025 Season 2 on at

    Hi, Reminder is a good way, but I don't think it might meet your needs.

    This may require customization. In addition to the method mentioned by MahGah, you can also try Power Automate now. You can set conditions in Power Automate, which is  a LowCode development method.

    A simple example.

    https://yzhums.com/19698/

    Another example of automatic email.

    https://yzhums.com/1799/

    Hope these can give you some hints.

    Thanks.

    ZHU

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