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46Hello,
We have a client who used to do bank account reconciliations using the /Bank Rec Worksheet/ (which seems to no longer be supported). These reconciliations show up under /Posted Bank Reconciliation Lists/ (whereas the normal /Bank Account Reconciliation/ module seems to not--those show up just under /Bank Statements/ on the respective bank account card...a question for another day).
Anyway, this client reconciled nearly all their transactions using the Bank Rec Worksheet for years. This month, they tried to reconcile December 2023 and they're forced to use the /Bank Account Reconciliation/ now, so it seems the worksheet is no longer supported in 2024. As we transitioned them to use the /Bank Account Reconciliation/ module (not the worksheet), we found an issue. Several transactions that were previously reconciled through their old method (worksheet) are now showing up as /open/ and populating in the righthand side of the reconciliation window. We can't figure out why these previously reconciled items are showing up now. When we go to the /Bank Ledger Entries,/ those transactions show as /open/ (which seems weird because they were previously reconciled). Any ideas why they'd not be reconciled? Are there known issues with the worksheet approach that have existed behind the scenes and this client just didn't notice until now?
Any insight would be greatly appreciated!
Thanks,
Jared
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