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Microsoft Dynamics CRM (Archived)

Email Entity

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Posted on by

Hi, today my superior assign to do a customization on email entity but it's not executing any web resources, i m doing as usual when create for custom entities.I cant even print a simple alert.

Thanks in advance.

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  • Suggested answer
    M I Mostafa Profile Picture
    4,257 on at

    Hi,

    could you add the same web resources to another entity and test it? If it doesn't work then obviously a problem with the web resources. If it works on one and not the email entity, then check security and also web resource limitations as listed here:

    msdn.microsoft.com/.../gg309473.aspx

    Hope this helps! If you found my response helpful, please mark "yes" to confirm it helped you.

  • Suggested answer
    Community Member Profile Picture
    on at

    Theoretically putting a web resource will not trigger anything if you don't have any event to trigger.

    Do few things:

    1.Check you web resource syntax/format is correct, no missing , ; ' "

    2.Add a event handler (onload/onsave/onchange) and specify a web resource and function you are calling.

  • Sergio Macias Profile Picture
    225 on at

       

    Hi H0nestly, I´m attaching images on the steps to add a javascript type webresource and maybe you already know but sometime we miss the easy part in our day by day activities, with this I mean that we may forget to activate the method on the form or to not use the () on the function name.

    Other reason you are not getting this web resource working is because there is an error on the javascript, can you upload your file so we can help you better?

    MailAlert1.PNG

    MailAlert2.PNG

    MailAlert3.PNG

    MailAlert4.PNG

  • Suggested answer
    Nithya Gopinath Profile Picture
    17,078 on at

    Hi,

    Web resources can be certainly added to the email entity forms and it works as expected. We have tried it in creating an Email HTML Editor Control in Dynamics CRM.

    See: suyati.com/email-html-editor-control-ms-dynamics

  • Community Member Profile Picture
    on at

    I have create some web resource for another custom entity.And they're working i trigger the function on load of the form.

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