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35I'm new to GP and the person who set up Safe Pay is no longer with the company.
Our office is receiving notices from the bank that the footer totals in our Safe Pay file do not match the detail amounts when they are totaled. After reviewing the file, it appears to me that this problem occurs when there is a voided check in the Safe Pay file. Currently, we have a Footer Account and Footer Transmission record with a Check Sum field defined as Check Amount, Currency - no $ / no decimal, and an Amount Type of Checks Total. This setting produces a footer total with the voided check subtracted from the total. The bank requires that all checks be summed up as positive numbers.
Upon reading Chapter 4 Safe Pay Setup in the Electronic Banking Users Guide, it appears to me that the only way to get totals for all checks in a transmission is by selecting an Amount Format of Checks Total. However, the documentation states this format applies to "an account **header** record line" or a "transmission **header** record line".
Is there a way to set up Safe Pay so that the total currency amount of all checks in the entire transmission appears in the Footer Account and Footer Transmission record lines? The bank requires the totals at the bottom of the Safe Pay file.
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