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Microsoft Dynamics GP (Archived)

Smartconnect, scheduled maps

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Posted on by Douglas Karel 2,140

Have a client exporting data from a GP company database.   The user running the eone service is a member of the admin group for the server and has full read\write access to the file locations that the export is being written to.   We set up a weekly schedule to run Mon-Friday at 7:00am and selected the checkbox to repeat the process throughout the day, every 120 minutes for a duration of 370 minutes.    The scheduled map runs successfully the first time (at 7:00am) but does not run at the remaining times (9:00am, 11:00am, 1:00pm).    Therefore I do not believe it is the user that is running the service (if it was the user, the first scheduled event would not run either).    Any suggestions on where else to look would be great.   Thank you.  Doug

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  • Douglas Karel Profile Picture
    Douglas Karel 2,140 on at
    RE: Smartconnect, scheduled maps

    As a follow-up.  The version our client was using is 20.11.11.75 which did not support the repeating scheduling events for weekly schedules.   This was corrected in subsequent releases, so the recommendation is to upgrade.

  • Douglas Karel Profile Picture
    Douglas Karel 2,140 on at
    RE: Smartconnect, scheduled maps

    Thanks Richard.   We have logged a support incident with eOne.  

  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    RE: Smartconnect, scheduled maps

    Contact Chris Dew at eOne in Fargo....he knows!

  • Douglas Karel Profile Picture
    Douglas Karel 2,140 on at
    RE: Smartconnect, scheduled maps

    One further bit of information.  The repeat process does work if the schedule type was 'Daily'.   Our issue with daily is that created the file every day and the client only wants it on Monday - Friday.

  • Douglas Karel Profile Picture
    Douglas Karel 2,140 on at
    RE: Smartconnect, scheduled maps

    I also did a preview on the datasource within smartconnect

  • Douglas Karel Profile Picture
    Douglas Karel 2,140 on at
    RE: Smartconnect, scheduled maps

    Richard - good question, I did check the source table (sop10200) and there are multiple transactions throughout the day.

  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    RE: Smartconnect, scheduled maps

    Are you certain that there is new material to export?

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