web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Startup error
Microsoft Dynamics CRM (Archived)

Startup error

(0) ShareShare
ReportReport
Posted on by iyf 220

Hey guys

Just today, CRM started giving this error to anyone that tries to gain access to it:

Server Error in '/' Application.

Microsoft.Crm.LocatorService..ctor()

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.MethodAccessException: Microsoft.Crm.LocatorService..ctor()

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace: 

[MethodAccessException: Microsoft.Crm.LocatorService..ctor()]
   Microsoft.Crm.Application.Utility.Util.IsLive() +0
   Microsoft.Crm.MainApplication.Application_OnStart() +795

any ideas on how to solve this? your thoughts are well appreciated

*This post is locked for comments

I have the same question (0)
  • alf Profile Picture
    alf 17,915 on at

    Hi,

     Please post a bit more info on the environment:

    -is crm all in a single box?
    -have you tried rebooting?
    -any changes that may have caused this?

  • iyf Profile Picture
    iyf 220 on at

     I haven't really made any changes. All I did was install rollup 8 for server and rollup 8 for the Email Router. I have rebooted the server many times and even restarted the CRM service in IIS. Everything was working before rolllup 8 and I havent made any configuration changes. I've tried troubleshooting this myself with google but with to no avail. It is on a server that is running exchange 2010 on the default website while crm is on 5555. THanks

  • alf Profile Picture
    alf 17,915 on at

    I'd try to install update rollup 8 again.   The second item i'd check is if for some reason youur are missing these two entries from the web.config.  This was primarily caused in ur 3 and 4:

    https://community.dynamics.com/forums/t/11935.aspx

     Is the above a test server or production server?  If a test server, then if the above does not work I'd try to re-install crm.

  • iyf Profile Picture
    iyf 220 on at

     Oh wow this is more serious than I thought. I can't even uninstall, I get all these uninstall errors, I keep pressing "ignore" until finally, the ignore button dissapears and I can only press cancel or retry which doesn't work. The repair function just brings up a long list of errors. Unfortunately I can't afford to reformat the server because of it's position in our network. I have no idea how this could have happened.....I took a look at the link you posted and tried adding the code to the config file but that had no affect on the error. I'm lost, i've never seem anything like this from CRM before.....

  • iyf Profile Picture
    iyf 220 on at

    <bump> help would really be appreciated....

  • alf Profile Picture
    alf 17,915 on at

    Hi,

    At this point I'd definitely go the install route.  If the uninstall is failing you may have to manually remove crm 4 then install it again from scratch.

    Here's a KB article on manually removing crm 4:

    http://support.microsoft.com/kb/946980

    Good Luck

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans