Hi Alexadkin,
Currently only entities which are directly associated with contact can be retrieved and shown in dynamic content.
Therefore, we can only show orders belong to contact in marketing email, whereas product lines of order couldn't be shown because they are not directly associated with contact.
You could create custom field to Order entity to save its child product line records.
e.g: I have an order whose customer is Clofly.
We take following steps to show the order in marketing email.
1. Sync the Order entity to marketing insights service by following the tutorial below:
https://docs.microsoft.com/en-us/dynamics365/marketing/mkt-settings-sync
2. Create a dynamic segment which is based on Order entity, copy the correct relationship name.
3. In marketing email, use for-each loops to step through orders that are related to current contact/recipient.(Relationship between Contact and Order is one to many.)
{{#each contact.salesorder_contact_customerid}}
{{this.name}}
{{/each}}
Result:
To show order product lines, you could create a text field to Order entity, use flow to retrieve its child product lines and set them to the custom field.
(Suggestion: In flow, when appending each product line record to the field, use <br> tag to separate each record. Then <br> tag will be rendered as line break in email content.)
Regards,
Clofly
