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ax questions ... part related to account receivable

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Hello ,

for now i was trying to select an item as the script is required of me in the ax for a customer in sales order, as shown in screen print

my issue know that im not able to select this spacifc item to this customer,,

I would like to know what kind of the scenario and cases it might happen and make the end users not able to select the items for any customer in sales order ?? or what ever if will be the same in PO what it the reasons and scenario for that thing

many thanks and best regards.

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Ashish Upadhyay79 Microsoft Employee on at

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Hello Etisaq,

Kindly check following blog,

Using Filter Codes in Microsoft Dynamics AX | Dynamics 365 for Operations | I.B.I.S. Inc.

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André Arnaud de Cal... 304,038 Super User 2026 Season 1 on at

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Hi etisaq,

Can you tell what you mean with 'not able to select'? Is the item not available or is there no lookup form at all? Do you get error messages?

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Community Member on at

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hello andre,

meaning by not able to selcet a item...

im talk about while we ceating a customer in sales order next step to chose item for this customer ,, but i found that im not able to find where i serech to get the item no, that is require in the question... ... so i want understand what is the cases that it will not shown this item no. to be selected and why.... and from where can i get more info. belenog to this scenario ...

best regards

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Martin Dráb 239,084 Most Valuable Professional on at

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You don't create a customer here. You select one of the existing customer.

And each order can contain multiple items, not just one. Therefore you don't select an item at the order header. You create an order line and select an item, quantity and so on there. Then you can create another line for another item.

Make sure you're in "Lines" view, expand the fast tab called "Sales order lines" and there you should see a grid with order lines.

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Hello Martin,

yes ... you are right i select one customer of the existing on the list of cust. so i mean i create a sales order for this cust. this 1 point correct.

2nd i will select a item for this cust. as u said i should create an order line .

thank you.

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Community Member on at

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Hello Martin,

yes ... you are right i select one customer of the existing on the list of cust. so i mean i create a sales order for this cust. this 1 point correct.

2nd i will select a item for this cust. as u said i should create an order line .

thank you.

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André Arnaud de Cal... 304,038 Super User 2026 Season 1 on at

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Hi etisaq,

Were you now able to complete your exercise or do you still need some help from the community?

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