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NAV 2016 Crashing on Windows 11

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Posted on by tcallumg

Hello,

We have an issue with a nav client crashing on a certain users machine when doing nothing in particular. I've attatched the error messages from event viewer. I'm not a NAV Proffessional but this is an issue for one of my users that we would like resolved.

Any help would be greatly appreciated[View:/cfs-file/__key/communityserver-discussions-components-files/34/Nav-Events.evtx:320:240]

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rlhudson2323 14 on at

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NAV 2016 Crashing on Windows 11

What was the solution?
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Inge M. Bruvik 32,744 Moderator on at

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RE: NAV 2016 Crashing on Windows 11

Thanks for sharing the solution!
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tcallumg 14 on at

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RE: NAV 2016 Crashing on Windows 11

I was able to solve this by changing dpi scaling as it appeared the user was hovering over the program for a preview. This issue took place on a 16 inch LG Gram with 32GB of Ram i7-1260P paired with a thunderbolt 3 dock.
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Amit Baru 3,025 on at

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RE: NAV 2016 Crashing on Windows 11

hi,

pls send the screenshot of error.

regards

amit sharma