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NAV 2016 Crashing on Windows 11

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Posted on 12 Sep 2022 13:00:04 by 14

Hello,

We have an issue with a nav client crashing on a certain users machine when doing nothing in particular. I've attatched the error messages from event viewer. I'm not a NAV Proffessional but this is an issue for one of my users that we would like resolved.

Any help would be greatly appreciated[View:/cfs-file/__key/communityserver-discussions-components-files/34/Nav-Events.evtx:320:240]

  • rlhudson2323 Profile Picture
    rlhudson2323 14 on 08 Feb 2024 at 16:34:30
    NAV 2016 Crashing on Windows 11
    What was the solution? 
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 993 Super User 2024 Season 1 on 12 Sep 2022 at 19:57:37
    RE: NAV 2016 Crashing on Windows 11

    Thanks for sharing the solution!

  • Verified answer
    tcallumg Profile Picture
    tcallumg 14 on 12 Sep 2022 at 18:30:37
    RE: NAV 2016 Crashing on Windows 11

    I was able to solve this by changing dpi scaling as it appeared the user was hovering over the program for a preview. This issue took place on a 16 inch LG Gram with 32GB of Ram i7-1260P paired with a thunderbolt 3 dock.

  • Suggested answer
    Amit Baru Profile Picture
    Amit Baru 3,027 on 12 Sep 2022 at 18:28:08
    RE: NAV 2016 Crashing on Windows 11

    hi,

    pls send the screenshot of error.

    regards

    amit sharma

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