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Finance | Project Operations, Human Resources, ...
Suggested Answer

Creditlimits issue whle converting the order to invoice in AX

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Posted on by 50

Hi All,

I'm getting the error in AX while converting the order to invoice as "Creditlimit has exceed to the customer". and Order placed with Credit Card.Customer has no credit limit .

is there any configuration settings in ax to resolve the issue ?.

Please help me out in this regard.

Thanks,

Pavan

I have the same question (0)
  • George_D365 Profile Picture
    on at

    Hi P@van,

    Could you, please, share the Kernel version and Application version that you are running on?

  • P@van Profile Picture
    50 on at

    Hi George,

    Kernel version and application version are same. i.e., 5.0.1500.6491

    Thank you.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello P@yan,

    I checked LCS but have not found something that seems to be related to your issue.

    Can you replicate the issue in a different demo environment and test if an increase of the credit limit for this customer would resolve the issue or whether some other customizations are possibly related to this issue?

    Best regards,

    Ludwig

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    301,037 Super User 2025 Season 2 on at

    Hi Pavan,

    Can you check if the 'Mandatory creditlimit' option on the customer is enabled? That can also cause a similar error.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Pavan,

    Just wanted to follow up on this issue and ask if you have made some progress or even fixed the issue already in the meantime?

    Would be great if you could keep us informed if there is anything else the community can help you with.

    Many thanks and best regards,

    Ludwig

  • P@van Profile Picture
    50 on at

    Hi Ludwig,

    Sorry for the late response.

    If i increase creditlimit to that particular customer ,this issue will not come again. I think, this is the Client's customization in AX level.

    I will keep posting hereif i find nay others solutins.

    Thanks,

    Pavan.

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