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Customer experience | Sales, Customer Insights,...
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How to add Custom SMS Channel in Dynamics

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Hello

I am learner of dynamics365.

I want to add New Custom SMS Channel in dynamics 365.

https://learn.microsoft.com/en-us/dynamics365/sales/add-custom-sms-provider-intro

I refer this link but in this all things are trickey.

Is there any easy and Step by Step Guidance Available then is will be very thankful.

ThankYou
  • Suggested answer
    How to add Custom SMS Channel in Dynamics
    Thanks Will Genge

    We need to connect with https://2factor.in/ .

    2factor.in is SMS provider. We need to use as a SMS provider.

    So how to use this in dynamics ??

    Thanks
  • Suggested answer
    Will Genge Profile Picture
    Will Genge on at
    How to add Custom SMS Channel in Dynamics
    Hello,
     
    To set up text messaging in Dynamics 365 Customer Insights, you can refer to this documentation: Set up outbound text messaging - Dynamics 365 Customer Insights | Microsoft Learn
     
    It provides step-by-step instructions for various providers. 
     
    Thanks,
    Will Genge, PM, Microsoft. 

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