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Customer experience | Sales, Customer Insights,...

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How to add Custom SMS Channel in Dynamics

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Posted on by Community member

6

Hello

I am learner of dynamics365.

I want to add New Custom SMS Channel in dynamics 365.

https://learn.microsoft.com/en-us/dynamics365/sales/add-custom-sms-provider-intro

I refer this link but in this all things are trickey.

Is there any easy and Step by Step Guidance Available then is will be very thankful.

ThankYou

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Will Genge Moderator on at

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Hello,

To set up text messaging in Dynamics 365 Customer Insights, you can refer to this documentation: Set up outbound text messaging - Dynamics 365 Customer Insights | Microsoft Learn

It provides step-by-step instructions for various providers.

Thanks,

Will Genge, PM, Microsoft.

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Community member 6 on at

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Thanks Will Genge

We need to connect with https://2factor.in/ .

2factor.in is SMS provider. We need to use as a SMS provider.

So how to use this in dynamics ??

Thanks

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